Effective Date: October 26, 2026
Prepaws provides pet care services in selected local areas in the United States, where screened providers are available.
When you submit a booking request, please include your full service address and ZIP code. We confirm that your location is covered before sending an invoice. You are never charged for a location we cannot serve.
Some locations at the edge of a service area may require extra scheduling time or a travel fee. Any travel fee is shown on your invoice before you pay.
We add new service areas over time. If your area is not yet covered, you can still contact us and we will let you know when service becomes available.
Prepaws is operated by Affixup LLC.
Address: 2055 Limestone Rd STE 200-C, Wilmington, Delaware 19808, USA
Email: support@prepaws.com
Phone: +1 3022149747
Support hours: Monday to Saturday, 9am to 7pm Eastern Time